op777's Privacy Policy —
Your information is safe with us

This privacy policy ("Policy") applies to users ("you", "your") of the op777 platform ("we", "us", "op777"). By visiting the op777.lat website or creating an account, you agree to the terms of this Policy. This Policy operates in accordance with Bangladesh Standard Time (BST, UTC+6).

1 Information We Collect

We collect various types of information in the course of your use of the op777 platform. This information is either provided by you voluntarily or collected automatically.

1.1 Information You Provide

• Full name and date of birth — for age verification (services are provided only to those aged 21 or above).
• Email address — for account communication and security notifications.
• Mobile number — for account verification and necessary notifications.
• Payment information — bKash, Nagad, Rocket and Upay numbers (for transaction processing purposes).
• Identity verification documents — national ID card or passport details (for KYC verification).
• Information provided through live chat and support communications.

1.2 Automatically Collected Information

• IP address and device type.
• Browser version and operating system.
• Pages visited on the platform and session duration.
• Referral URL and search queries.
• Information collected through cookies and similar tracking technologies.

1.3 Transaction-Related Information

Your deposit and withdrawal transaction history, betting activity, bonus usage and gaming history are stored. The minimum deposit and withdrawal amount is ৳500. This information is necessary for fraud prevention and ensuring financial compliance.

2 Purpose of Data Collection

We use the information we collect for the following purposes:

• Account Management: To handle registration, login, identity verification and account security.
• Service Delivery: To operate the gaming platform, provide betting services and process transactions.
• Financial Transactions: To ensure secure deposits and withdrawals through bKash, Nagad, Rocket and Upay.
• Customer Support: To provide 24/7 live chat support in Bengali and resolve complaints.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Legal Compliance: To comply with applicable laws and regulations.
• Personalized Experience: To analyze your preferences and gaming activity in order to provide improved services.
• Promotional Communications: To inform you about bonuses, promos and updates (if you have consented).

3 Data Protection Measures

op777 places the highest importance on protecting your personal information. We apply industry-standard technical and organizational security measures.

3.1 Technical Protection

• 256-bit SSL encryption is used for all data transmissions.
• Encrypted data storage at the server level.
• Regular security audits and vulnerability testing.
• Firewall and intrusion detection systems.
• Secure payment gateway integration.

3.2 Access Controls

• Only authorized staff can access personal information, and only to the extent necessary.
• All staff operate under confidentiality agreements.
• Data access is logged and reviewed regularly.

4 Sharing Information with Third Parties

op777 does not sell, rent or exchange your personal information. However, limited information sharing may be necessary in certain circumstances:

4.1 Service Providers

To operate the platform we use trusted third-party services, such as payment processors (bKash, Nagad, Rocket, Upay), gaming software providers and server hosting services. All such partners operate under strict confidentiality agreements.

4.2 Legal Requirements

Information required by a court order, government inquiry or applicable law may be shared with the relevant authorities. In such cases, no information beyond what is legally required will be disclosed.

4.3 Fraud Prevention

Information may be shared with relevant financial institutions or authorities as needed to prevent money laundering and ensure financial security.

5 Cookie Policy

The op777 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions, security and core platform functionality.
• Functional Cookies: Used to remember your preferences, language settings and customizations.
• Analytics Cookies: Used to analyze platform usage and improve services.

5.2 Cookie Controls

You can manage or disable cookies from your browser settings. However, disabling essential cookies may limit some platform functionality.

6 Data Retention Period

op777 retains your personal information only for as long as it is necessary or legally required.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• After Account Closure: Certain information may be retained for up to five (5) years for financial security and legal compliance purposes.
• Transaction Records: Financial transaction records are retained as required by applicable law.
• Deletion Requests: Where there is no legal obligation to retain data, appropriate action will be taken in response to your deletion request.

7 Your Rights

As an op777 user, you have the following rights regarding your personal information:

7.1 Right of Access

You can contact us at any time to request a copy of the information we hold about you.

7.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Some information can also be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, complete deletion may not be possible where there is a legal obligation or an ongoing dispute.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or specific uses. We will take appropriate action upon receiving such a request.

7.5 Right to Data Portability

You can receive the information we hold about you in a structured, commonly used format.

8 Privacy Protection for Minors

The op777 platform is intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has created an account, that account will be closed immediately and the relevant information will be deleted.

If a parent or guardian believes their child has registered on the platform, please contact our support team immediately.

9 International Data Transfers

Our servers and service infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that it remains subject to protection equivalent to that described in this Policy. Adequate security measures are ensured for all international data transfers.

10 Promotional Communications

If you have consented to receiving promotional emails or notifications, we may send you bonus offers, new game updates and special promotional information. You may opt out of these communications at any time.

Transaction-related notifications (deposit confirmations, withdrawal updates, etc.) are not subject to opt-out as they are an integral part of the service.

11 Policy Changes

op777 reserves the right to amend or update this privacy policy as needed. For significant changes to the policy, we will:

• Publish a clear notice on the website.
• Send an update to your registered email address.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after a change has been made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12 Scope of Policy Application

This privacy policy applies only to the op777 platform (op777.lat). If our platform contains links to any third-party services or gaming software, the privacy policy of that service will apply and op777 is not responsible for those services.